LED Grow Light Warranty Policy
Dorm Grow LED provides a warranty for parts and labor on our LED grow lights under normal conditions of use, to be free from defects in materials and workmanship for 24 months from the purchase date. We will at our discretion, repair or replace the malfunctioning product. If you need to initiate a warrany claim, please email firstname.lastname@example.org and provide a picture and description of the issue.
We are a customer-centric company and understand that time is of the essence when having to repair or replace a malfunctioning light. We will minimize the turnaround time for any warranty repairs so the customer can have a fully functioning light in a timely manner. Lights will be reparied/replaced within 2 days of receipt or faster. Although warranty issues are rare, we take every step we can to ensure that our customes is always taken care of in the unlikely event that you have an issue with your light. If you prefer that we send you parts instead of sending your light back to us, we can acocmodate your request.
Limitation of damages
If during the warranty period any Dorm Grow LED grow light proves defective in materials or workmanship, please contact Dorm Grow for warranty repair by emailing email@example.com. Defects or failures arising due to alteration, misuse or negligence shall not be covered by this warranty. Dorm Grow’s liability for any breach of warranty shall be limited to repair or replacement with a non-defective part or product of substantially similar specifications. This warranty covers damages specifically detailed above except as may otherwise be required by law. Dorm Grow shall not be liable for indirect, incidental, or consequential damages. This disclaimer applies during and after the warranty period.