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LED Grow Light Warranty Policy

5 Year Limited Warranty / 2 Year Full Warranty

Dorm Grow LED provides a full warranty for parts and labor on our LED grow lights under normal conditions of use, to be free from defects in materials and workmanship for 24 months from the purchase date.  We will at our discretion, repair or replace the malfunctioning product.  If you need to initiate a warranty claim, please email sales@dormgrow.com and provide a picture and description of the issue. 

Quick Turnaround

We are a customer-centric company and understand that time is of the essence when having to repair or replace a malfunctioning light. We will minimize the turnaround time for any warranty repairs so the customer can have a fully functioning light in a timely manner. Lights will be repaired/replaced within 2 days of receipt or faster. We take every step we can to ensure that our customers are always taken care of in the unlikely event that you have an issue with your light. 

Limitation of damages

If during the warranty period any Dorm Grow LED grow light proves defective in materials or workmanship, please contact Dorm Grow for warranty repair by emailing sales@dormgrow.com. Defects or failures arising due to alteration, misuse or negligence shall not be covered by this warranty. Dorm Grow’s liability for any breach of warranty shall be limited to repair or replacement with a non-defective part or product of substantially similar specifications. This warranty covers damages specifically detailed above except as may otherwise be required by law. The warranty is not transferable. Dorm Grow shall not be liable for indirect, incidental, or consequential damages. This disclaimer applies during and after the warranty period.

Extended Warranty

Beyond the initial 24 months of full warranty customers may request repair service for up to 5 years past the date of purchase on a per incident basis if it is ever needed. Email us at sales@dormgrow.com with your order information for a service quote for repair.

 


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