LED Grow Light Warranty Policy
2 Year Warranty
Dorm Grow LED
Provides a warranty on our LED grow lights under normal conditions of use, to be free from defects for 24 months from the original date of purchase date, per the limitations listed below. We will at our discretion, repair or replace the malfunctioning product. If you need to initiate a warranty claim, please email [email protected] with your order number along with a picture of the front and back of the light.
We are a customer-centric company and understand that time is of the essence when having to repair or replace a malfunctioning light. We will minimize the turnaround time for any warranty repairs so the customer can have a fully functioning light in a timely manner. In most cases, lights will be repaired/replaced within 3 days of receipt.
Limitation of Damages
If during the 24 month warranty period any Dorm Grow LED light proves defective, please contact Dorm Grow for warranty repair by emailing your order number to [email protected] along with a picture of the front and back of the light. Defects or failures arising due to alteration, misuse, negligence, exposure to excessive moisture, fire, excessive heat, corrosive or damaging substances shall not be covered by this warranty. Dorm Grow’s liability for any breach of warranty shall be limited to repair or replacement with a non-defective part or product of similar specifications. The warranty will be considered breached if more than ten percent of the diode chips are inoperable. This warranty covers parts and labor for damages specifically detailed above. The warranty is to the original purchaser and is not transferable. Dorm Grow shall not be liable for indirect, incidental, or consequential damages. This disclaimer applies during and after the warranty period.